Terms & Conditions

Thank you for using the The Merry Mill website. We very much hope you enjoy the shopping experience. If you have any questions about these terms and conditions please contact us by telephone or email.

Company information: Our company details are provided below. Please get in touch with us using any of these points of contact if you have any queries or feedback regarding your purchases: The Merry Mill, Merrymount Organic Ltd, Merrymount, Vicarstown, Laois Ireland. Email: info@themerrymill.ie Phone: 086 375 9692

If you have a problem: In the unlikely event you have a complaint contact Kevin or Sadbh or Aoife, using any of the contact points above. We will normally respond to your complaint within two working days unless there are exceptional circumstances.

Contract of sale: All of our products for sale on the website are currently in stock. However, there will be rare occasions when breaks in supply occur. If an item is out of stock, it will be removed from the online shop. The Merry Mill reserves the right to withdraw items for sale at any time. If your website purchase coincides with a break in supply, this purchase will not be a contract of sale with The Merry Mill. You will be contacted by The Merry Mill and offered the opportunity to wait to purchase the item(s) of your choice when it/they arrive back in stock or cancel the sale. If part of your order is not available, we will contact you for authorisation to make a partial delivery. You have the right to cancel your order at any point before postage. Following postage you still have the right to cancel your order in line with our returns policy.

Making a purchase: When you purchase an item from The Merry Mill, you will receive an email confirming receipt of your order, a unique order number and other essential information relating to your sale. When your item has been posted, you will receive an email confirming your purchase has been dispatched. You will normally receive a confirmation of postage email within one to two working days of your order being received and processed. Unless your purchase coincides with a break in supply, orders will not take more than two working days to be dispatched unless there are exceptional circumstances. Most orders are dispatched on the same or next working day with the exception of Bank Holidays. Orders placed at the weekend will be posted at the beginning of the following week. In the unlikely event that the postage of your item is delayed, The Merry Mill will contact you to inform you of the date on which you can expect delivery. If you have any special requirements for postage, please contact us at the time of your order. We will be happy to try and meet these requirements. Additional information on postage and associated costs is provided in our delivery information section and this forms part of our terms and conditions.

Pricing: All prices shown on the The Merry Mill website will include VAT when it is applicable and at the current rate. Prices exclude postage costs, which are calculated and highlighted separately. We cannot be held responsible for typographical errors on this site, including but not limited to those including price. The Merry Mill reserves the right to change our terms and conditions and product and price information without any notice being given.

Packaging: We make every effort to package your items securely for postage.

Quality: We take great care to accurately describe and photograph each item, but the colour and finish of items may vary when you use different computer screens. We want you to purchase from the The Merry Mill website with confidence. However, in the unlikely event that you are not satisfied with your purchase, please get in touch with us and we will attempt to put things right or arrange for a return. Please see our returns policy for more information. Once purchases have arrived undamaged with yourself, then risk of loss or damage is then passed to you the customer.

Our rights: We reserve the right to modify or withdraw, permanently or temporarily, this website or part of this website without notice to you and to modify our terms and conditions.It is your responsibility to check whether any changes have been made to our terms and conditions and to stop using our website if you do not agree to these changes.

Use of our website: All use of the The Merry Mill website must be lawful and not injurious to any third party. You must not copy the content or images contained within the The Merry Mill web pages for commercial purposes without the written consent of The Merry Mill. You must also not use The Merry Mill’s website in any way that undermines the credibility of The Merry Mills website or The Merry Mill. All the conditions above do not affect your statutory rights.

We want you to be happy with your purchase 💚💚